River Crossing Lodge

The manager on duty on the night of the 4th of July is extremely dishonest and unethical. When a potentially serious health question was posed, an 'everything is in order' response was given, when proof was asked for, the response was changed to 'ah, actually no, its not in order'. Did not even come to speak with me directly, but sent staff - not good management. Sort out the directions to your lodge, the detour is inconvenient, dinner sucked as well. Edit to Owner's reply: Thanks for your reply. However, the issue is not the cat scratching me (which is why it's not directly mentioned in my review), I have cats too and know this is common and the actual incident is not a big deal. For infromation, the cat scracthed me while I was reaching for the napkin on my lap, during dinner. Please read my initial comment again, it's the manner in which the manager handled the situation. I might be in contact for costs for the post exposure vaccines as your cat has not been vaccined in 2 years.

A very nice & well situated lodge just as you enter Windhoek! Nice rooms. Friendly staff (when they are around) Fair beverage prices!!! Food not up to standard!!!

I still need to go back to this beautiful 😍 place before I conclude on my comment about everything, for now this place have the most affordable meals I have ever eaten at a restaurant in Windhoek and with the best dishes 😋 😍, customer service was the best 👌 I will definitely want to sleep over next time. The pools are so clean, and the place is just well taken care of.

Made a booking to meet and greet. Staff was shrug offish, especially reception. Saima didn't even follow up as to why we left. Also had to enquire on numerous occasions to make initial appointment, not once we're we even asked for contact details. Really sad.

Went for the sunset game drive and it was lovely! The views and scenery were amazing.

Fantastic place and perfect for a working retreat. I was there with a medium size group and really appreciated the professionalism of the staff, the venue, the quality of the food and the service. Thank you again for having us.

Service is crap waitrons don't help i sat and waited for food and to be served but no one came to even ask if i'm ok.

Nice place, bit difficult to reach, especially diring the night. Food was good, and services excellent.